Instructional Support

Lisa Lund, M.ED
Manager of Information Technology Support
2261 Patterson Hall

Lisa Lund received her Master of Education degree in Curriculum and Instructional Technology from Iowa State University. Areas of expertise and responsibilities include:

  • Canvas assistance for faculty, staff and students
  • TopHat assistance for faculty, staff, and students
  • Echo360 assistance for faculty, staff, and students
  • Course design consultation for faculty and staff
  • Training sessions to support faculty in the use of technology in teaching
  • General instructional technology support at the College

Jeremy Kellen
Audio Visual Support III​
2265 Patterson Hall

Jeremy's career has taken him through many aspects of IT and technology in meeting and classroom spaces and came to Vet Med with a wealth of experience working on main campus at ISU for many years. Jeremy loves learning new things, but is really good at settling into practical solutions that meet the users' needs.

  • Design, costing, maintenance, and installation of AV equipment in spaces around College of Vet Med
  • Zoom integration with classroom technology
  • Echo360 appliance integration with classroom technology

Vy Vo, M. ED
Instructional Designer II
2265 Patterson Hall

Vy received her Masters of Education degree in Curriculum and Instructional Technology from Iowa State University. Vy is passionate about learning new technologies and innovative ways to teach students. She hopes to create an excellent learning experience for students at the College of Vet Med through her areas of expertise. Her responsibilities include:

  • Canvas
  • Echo360
  • TopHat
  • Zoom
  • Course Design consultant

Contact Us

Either contact us directly via email to explain your needs or make an appointment to come by for a consultation. For issues and problems, please email or, for immediate assistance call 515-294-7555.

Where are we located?

The Instructional Support office is down the hall from the IT help desk in rooms 2261, 2265 and 2276 VetMed.

What services do we provide?

  1. Classroom technology support
  2. Lecture capture administration and support
  3. Basic course-related video recording support for student instruction
  4. Faculty training materials related to instruction
  5. Canvas course design, consultation and support
  6. Video conferencing support
  7. Polling and engagement software for use in class and for in-demand learning
  8. Virtual microscopy software administration and support
  9. Image database administration and support